FAQ

 XR (Extended Reality) is an umbrella term encompassing technologies that blend digital and physical elements, including AR (Augmented Reality), VR (Virtual Reality), and MR (Mixed Reality). 

AR overlays digital content onto the real world using smart glasses and/or smart phones, while VR creates a fully virtual environment using heavier Heads Up Displays like the Meta Quest, while MR combines both real and virtual worlds in an interactive way.  

XRAI Vision® is a groundbreaking beyond MR patented innovation that merges 2 realities into 1 metaverse, teleporting virtual experts to the frontline or remote sites without any travel required.

First, make sure you charge the smart glasses according to the user manual. To activate, press the On button which will show the Vuzix logo. Then use voice commands or the touch pad to scroll and tap to activate the app you wish to use.

Please ensure you use the QR code scanner to connect to the internet first if you are using a video conferencing app. Should you need help, please feel free to call us at +61 1800 841 989 or email help@agili8.com

Commonly used software like Zoom and Teams can be used on the M-series, while Z100, Blade 2 and Ultralite Pro comes with custom software. Please contact us for more information.

Please email us your prescription from your optometrist to help@agili8.com and we can advise you if it can be done or not.  

Please note that prescription lenses are only available for Z100, Blade 2 and Ultralite Pro. You do not need them for the M-series. 

Typically, there is a lead time of 4-10 weeks from order to delivery depending on your prescription, location and when you order them.

Simply because the rest cannot provide what we can nor have the accolades and credibility we have. 

Agili8 has won multiple state, national and global awards for innovation, cybersecurity, artificial intelligence, XR Healthcare Technology, Health, Wellbeing and Care Economy and Tech For Good with proven track records used by real people with solid evidence and stress tested in the toughest conditions in the Western Desert with satellite, wifi and mobile hot spots.

As a purpose driven Business 4 Good, our mission is to empower you to work Smarter. Faster and Safer using deep tech to Save. Protect. Transform lives. We deeply care and understand the problems we solve and that's why we deliver unrivalled exceptional service to our clients that others cannot.

We do not sell a "one size fits all" cookie cutter solution because every customer is unique with different needs and circumstances. That is why we create, tailor and recommend solutions based on your needs. 

We also partner with the best global tech companies and reputable universities for R&D and are constantly solving some of our world's biggest challenges with the latest technologies in quatum, XR, AI and computer vision.